Frequently Asked Questions

1. What is Sniplex used for?

Sniplex lets you create shareable links for text, code, and image content. Depending on your settings, a share can be public, unlisted, private, password protected, encrypted at rest for text content, or set to expire automatically.

2. What is the difference between public, unlisted, and private shares?

3. Can I password-protect a share?

Yes. Password protection is available for supported paid accounts. When a password is added, the share requires that password before its contents are shown. This is intended for shares that should not be open to anyone who only has the link.

4. Are password-protected shares also encrypted?

Not automatically. For text shares, password protection and encryption are separate options. A password-protected share can require a password for access without encrypting the stored text at rest. If you also enable encryption for a text share, the stored content is encrypted at rest and requires the password to decrypt.

5. How are image shares handled?

Image shares support a single uploaded image per share. Images are processed before upload so they stay within the configured size and dimension limits. Public and unlisted image shares can be delivered efficiently for normal browsing, while private or otherwise restricted image shares are only delivered after the relevant access checks succeed.

6. Are private or password-protected image shares kept restricted?

Yes. Private shares are owner-only, and password-protected shares require the correct password before access is granted. Those protections apply to the share content itself, including restricted image content, so choosing a restricted sharing mode is the right option when a share should not be openly retrievable by link alone.

7. What happens when a share expires?

Once a share has expired, it is no longer available through its original link. Expired shares are then permanently deleted by the service's cleanup process, and any related image assets are also deleted as part of that cleanup.

8. What does destroy after view mean?

Destroy-after-view shares are designed for one-time access. After the first successful open, the share is removed so the original link should no longer be usable to retrieve the content again. If you need the strongest access restrictions for a share, this option is intended for that kind of use case.

9. Do free accounts get access to every share feature?

No. Some features are restricted to paid plans. In the current implementation, image sharing is a Pro feature, and other advanced sharing options may also require a paid subscription depending on the feature.

10. Who should I contact with billing, legal, or account questions?

If you need help with billing, account issues, or legal questions about the service, use the contact details listed on this page or the support and billing channels made available within the service.

11. Is there a free trial for Pro?

There is no free trial for Pro. The free tier gives you access to the core features of the service, which should give you a good sense of whether it meets your needs. Pro features — such as image sharing and advanced sharing options — require an active paid subscription. If you would like to explore those features before committing long-term, subscribing for a single billing period is the only current option.

12. Are refunds available?

Refunds are not available. If you subscribe and later decide to cancel, your subscription remains active until the end of the current billing period, and all Pro features continue to be accessible during that time. Once the period ends, your account reverts to the free tier automatically.